Privacy policy
Privacy Policy
Effective Date: July 8, 2026
Welcome to pool pro shop. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or communicate with us. By using our website, you agree to the practices described in this Privacy Policy.
Our Business Information
| Store Name | pool pro shop |
|---|---|
| Website | https://poolproshop-store.myshopify.com |
| Contact@poolproshop-store.myshopify.com | |
| Phone | +1 863 678 3632 |
| Business Address | 368 5th Street, Waterston, Milford Haven, SA73 1DR, United Kingdom |
Information We Collect
Depending on how you use our website, we may collect the following categories of personal information.
Information You Provide
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order information
- Customer service communications
- Information you voluntarily provide when contacting us
Payment Information
We accept payments exclusively through PayPal. We do not store or have access to your complete payment information. Payment details are securely processed by PayPal according to its own privacy and security standards.
Automatically Collected Information
- IP address
- Browser type and version
- Operating system
- Device information
- Date and time of visits
- Pages viewed
- Referral website
- Website usage statistics
How We Use Your Information
Your information may be used to:
- Process and fulfill your orders.
- Provide customer support.
- Respond to inquiries.
- Verify transactions.
- Prevent fraud and unauthorized activity.
- Improve our website and services.
- Maintain website security.
- Comply with legal obligations.
- Send important order updates.
Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following legal grounds:
- Your consent.
- Performance of a contract.
- Compliance with legal obligations.
- Our legitimate business interests.
How We Share Your Information
We do not sell your personal information.
Your information may be shared only when necessary with:
- Shopify for operating our online store.
- PayPal for secure payment processing.
- Shipping and delivery providers.
- Professional advisers when legally required.
- Government authorities where required by law.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, disclosure, misuse, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Complete your orders.
- Provide customer service.
- Maintain business records.
- Meet legal, accounting, and tax obligations.
- Resolve disputes.
- Enforce our agreements.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your personal information.
- Restrict certain processing activities.
- Object to certain processing.
- Request a copy of your personal data where applicable.
- Withdraw consent where consent is the legal basis for processing.
To exercise your rights, please contact us using the information provided below.
International Data Transfers
Your information may be processed in countries other than your own where our service providers operate. Appropriate safeguards are used where required by applicable law.
Children's Privacy
Our website is not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
Third-Party Services
Our website may use trusted third-party services to operate efficiently, including payment processing and e-commerce platform services. These providers process information only as necessary to perform their services.
Marketing Communications
We may contact you regarding your orders or customer service requests. We will only send promotional communications where permitted by applicable law or where you have chosen to receive them. You may unsubscribe from marketing communications at any time.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates become effective immediately upon publication on this page.
Contact Information
If you have questions about this Privacy Policy or how your personal information is handled, please contact us.
| Store Name | pool pro shop |
|---|---|
| Website | https://poolproshop-store.myshopify.com |
| Contact@poolproshop-store.myshopify.com | |
| Phone | +1 863 678 3632 |
| Business Address | 368 5th Street, Waterston, Milford Haven, SA73 1DR, United Kingdom |
Thank you for trusting pool pro shop. We are committed to protecting your privacy and handling your personal information responsibly.
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